At PIP Printing and SpecialFxSigns in East Memphis, we pride ourselves as a leader in the business services and communications market by offering advanced technologies and superior talent that help our clients reach their customers more effectively. Our location was founded in 1987, and we are now celebrating over 36 years in the communication business. From graphic design and printing to mailing services, promotional products, direct marketing, interior and exterior signs, posters and banners we provide top quality in everything we do so our clients get maximum results. Our professional and experienced staff is led by our Vice President, Sharon Cowles, combined with our exceptional award winning customer service team that has helped us meet the needs of our loyal and growing client base since 1987. We look forward to continuing to offer you the best in printing, marketing services and signs to help your business grow. Since 1987, we have offered a 100% No-Fault Satisfaction Guarantee in writing on everything we do. We also accept Visa, Mastercard, Discover and American Express in addition to PIP Resource business accounts for your added convenience.
PIP Printing Franchise Awards achieved by our East Memphis location, include the following:
- National Customer Service Awards (Genesis Awards) in 1996, 1998 and 1999 (only awarded 1996 – 1999)
- Quick Print Magazine 'Top 100' Quick Printers in America runner up
- Authored and executed the first in the national network a “Service Mission Statement” (Total Quality Management) with personnel. (see below)
- Three Master’s Awards for print quality have been received.
- In Franchisor’s “Top 50” sales volume several years running.
- Visionary Management Award for "PIP 2000" center concept and execution plan.
- Century Club Award 2010, 2011, 2012, 2013, 2014, 2015, 2016 & 2017– Ranks our location among the highest volume in the nation.
Baptist DeSoto Hospital Awards
PIP Printing and Marketing Services (Center 1232), in Memphis was awarded in 2013, the prestigious Maggie Award for"Best Piece that doesn’t fit into any Category" for the custom drawn and designed Christmas Card design for Baptist Desoto Marketing Department by the Mississippi Hospital Association. In addition to the Maggie, PIP was also awarded in 2013, four Awards of Excellence in the following categories: "Best Invitation Design", "Best Hospital Based Event", "Best Graphic Design Piece" and "Best Poster".
Service Mission Statement PIP Printing #1232
"Our clients are the heart of our business; your degree of satisfaction is directly proportional to our degree of success." It is our commitment to work in partnership with you, our clients to meet and exceed all of your quality, service and value expectations for business communications. We support this commitment to you with our unconditional 100% satisfaction guarantee developing and utilizing the finest talent, creativity, technology and materials to produce our clients' desired results.
Other PIP Benefits:
- 100% No-Fault Satisfaction Guarantee in writing on everything we do for 36 years.
- SpecialFxSigns Interior/Exterior Signs, Banners and Posters (added sign business in 2007)
- Free Pick-up and Delivery in the greater Memphis Metro Area
- Retail Center Hours: Monday - Friday 8:00 a.m. - 4:30 p.m.
- United Parcel Service Drop Box (7:00 p.m.) pick-up for your convenience.
Our Team
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Joanna Andrews |
Graphic & Web Designer
Work: 901-763-3171
graphics@digitalpip.com |
Most of Joanna’s experience comes from interning at Cyber Graphics, LLC in Memphis where she learned more advanced skills in the use of Adobe Photoshop. Also, to do emails after interviewing customers if they have any questions about how they wish for their job to be completed. Joanna has a history of visual art going back to the age of 12 so she is stronger to the elements of design. She also has experience in framing as well as experience in coding websites. In 2018, Joanna graduated from Southwest Tennessee Community College with an Associate in Graphic Design and later graduated from the University of Memphis in 2022 with a Bachelor’s in Graphic Design.
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Mike Page |
Graphic Designer &
Sign Specialist
Work: 901-763-3171
graphics@digitalpip.com |
Signs of all kinds are Mike's specialty. Mike is organized, detail oriented, and an exceptional problem solver. From directional signs to sales signs, he does them all! Contact Mike today for any of your graphic or signage needs.
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Sharon Cowles |
Senior Vice President
Work: 901-763-3171
sharon@digitalpip.com |
Sooner or later, every business needs printed materials - stationery and envelopes, business forms or direct mail pieces. Placing a printing order for the first time can be a bewildering experience without the help of an understanding, competent business printer.
Like all industries, printing has its own vocabulary and customs. Do you want your cards two-up or four-up? Full bleed? Two-color or 30 percent screen? What about the paper you choose; will it be linen or rag, glossy or matte? The trick to navigating those new waters is to find a printer who knows what you need when you're not sure.
Too many printing customers find themselves confused and frustrated from their dealings with printers. They are tired of dealing with a variety of suppliers all over town; all they want is to get their material printed and returned. A professional printer offers solutions and has the technology and systems in place to be a one-stop source. They're in business to make busy print buyers' lives easier.
Will your printer visit you at your office with paper and ink samples? Provide you with a cost estimate quickly and give you the fastest turnaround time possible? If you trade poor service for a few dollars, you may spend more of your time tracking your printing projects.
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Craig Cowles |
President
Work: 901-763-3171
Mobile: 901-490-4666
craig@digitalpip.com |
Our core business philosophy is based on our franchisor’s business plan and from the day to day leadership of our local president, Craig Cowles. Craig’s background includes an extensive corporate background of over 17 years with a Fortune 200 company, Schering-Plough as VP Sales, Central Division Manager. He has extensive consumer products and business to business sales, marketing and management experience. Craig’s experience also includes several years of automotive after-market branding and retail marketing and operations experience. Craig has led the corporate PIP Marketing Steering Committee for two years and was elected by his fellow franchisees to the National Advisory Counsel consisting of 8 franchisees who formulate and shape policy, etc. for the Company. Our new creative and results producing marketing services business enables clients that are unable to utilize an advertising agency a way to market their business dynamically and economically. Craig’s guiding principle is that we are a “deadline driven organization with great attention to detail that leads to superior results for our clients”. For over 36 years we have offered a 100% No-fault Satisfaction Guarantee for our clients.
Our primary corporate objective is to become a partner with our clients in their business and to assist them in growing their business, wherever that is possible.
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